Privacy Policy

Last updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Fill out contact forms
  • Book consultations
  • Subscribe to our newsletter
  • Contact us via phone or email

2. Types of Information

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, medical history
  • Medical Information: Health conditions, treatment history, symptoms
  • Technical Information: IP address, browser type, device information

3. How We Use Your Information

We use the information we collect to:

  • Provide medical consultations and treatments
  • Schedule appointments and follow-ups
  • Send important medical information
  • Improve our services
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements
  • To protect patient safety
  • With healthcare providers involved in your care

5. Data Security

We implement appropriate security measures to protect your personal and medical information:

  • Encrypted data transmission
  • Secure storage systems
  • Access controls and authentication
  • Regular security audits

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent for data processing
  • File a complaint with relevant authorities

7. Cookies and Tracking

Our website may use cookies to improve user experience. You can control cookie settings through your browser preferences.

8. Third-Party Services

We may use third-party services for:

  • Website analytics
  • Payment processing
  • Communication tools

These services have their own privacy policies.

9. Children's Privacy

We do not knowingly collect personal information from children under 13 without parental consent.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes.

11. Contact Us

If you have questions about this privacy policy, please contact us:

  • Email: privacy@drneelambika.com
  • Phone: +91 XXXXXXXXXX
  • Address: I-AIM Healthcare, Yelahanka, Bangalore, India